Privacy Policy:

 

We respect your privacy.  We guarantee we will never use your personal information for anything but processing your order.
 



Ordering Information:

 

To place an order on our online store, simply add the items you wish to purchase into your shopping cart.  Pay directly from your PayPal account or charge it to your credit card.  PayPal has simplified the process of paying with a credit card for those of you who do not have a PayPal account.  When you are ready to buy, you will checkout at PayPal.  There you will see "Pay with Credit Card or Log In."  To pay with a credit card, simply fill out the form and click "Review Order and Continue" button. Confirm your order

and your done!

 

Orders will be mailed within 2-3 days upon receiving payment.

 

 


All charges are billed in Canadian Funds. US customers will have their transaction converted to US funds by PayPal or their credit card company at

the current exchange rate.

 


 

Shipping & Handling Fees:

 

 

Orders are shipped via Canada Post/USPS - Lettermail. 

 

1 - 2 products = $3.00
3 - 4 products = $4.00
5 - 6 products = $5.00
8+    products = $8.00


Should you have specific courier requirements, we would be happy to assist you.  Please indicate your preferences upon checkout in the Comments/Special Instructions section.  Additional charges may apply.

 


 

Return Policy:

 

Phrenic Designs Inc is confident that you will be happy with your order.  Customer care and satisfaction is important to us, should you not be satisfied with your order, please email us.
 

We do not refund shipping and handling charges.  Any shipping and handling charges incurred in the return of product to us is the responsibility of the customer.